Built on Trust, Driven by Quality
A Family Business from Day One
M & H Services was born out of a simple frustration—finding an auto mechanic you can actually trust. After years of dealing with shops that overcharged, under-delivered, and treated customers like numbers, our founder decided to build something different.
Starting with just two bays and a dream in 2015, we've grown into one of the most respected repair facilities on the Big Island. But even as we've expanded, our core philosophy has never changed: treat every car like it's your own family's vehicle.
Today, our team of ASE-certified technicians handles everything from routine oil changes to complex engine rebuilds. We still remember every customer's name—because that's just how we do things around here.
Locally Owned & Operated
We're your neighbors, not a corporation. We care about this community.
Fully Certified Technicians
Our team holds ASE certifications and undergoes continuous training.
The People Behind the Wrench
Friendly, experienced professionals who genuinely care about your vehicle.
Marcus Han
Owner & Lead Technician
20+ years of experience in auto repair. ASE Master Technician with a passion for solving tough mechanical puzzles. Marcus oversees all major repairs.
Elena Rodrigues
Service Advisor
Your friendly first point of contact. Elena translates technical talk into plain English and keeps you updated throughout the repair process.
James Kamuela
Senior Technician
Specializes in brake systems and suspension work. Born and raised in Waimea, James has been with M & H since 2018.
Lisa Chen
Diagnostic Specialist
Our electrical and computer systems expert. Lisa stays current with all the latest vehicle technologies and diagnostic tools.
What Drives Us Every Day
These principles guide every decision we make and every job we touch.
Honesty First
We'll never recommend work you don't need. If something can wait, we'll tell you. We build trust through transparency.
Quality Workmanship
Every job gets our full attention. We follow manufacturer specifications and use quality parts that last.
Customer-Focused
Your time and money matter. We communicate clearly, respect your schedule, and keep you informed.
Community Roots
Local business means local commitment. We support area schools, sponsor youth sports, and give back to Waimea.
Want to Know More?
Come by our shop or give us a call. We'd love to show you around and discuss your vehicle needs.
Visit Us Today