1) What type of domain name are allowed ?
We use .com .net .org .info .biz
If you need a domain in another extension, please email us.
2) Can I use my own existing domain name ?
3) What is the maximum bandwidth allowed ?
1 GB per month
4) What type of images are allowed ?
We support jpeg, jpg or png extensions
5) Once payment is made, when will my website be live ?
Website will be live within 24 hours ( working day ) of payment
6) What payment methods do you accept ?
We accept credit card or paypal.
7) Do you provide logo or banner design services ?
Yes. Please email us to request for free logo and banner designs.
8) Can I transfer the domain name to another registrar ?
9) Can I use the domain name for any other purposes ?
No. Domain name shall only be used for website creation on Netquist platform.
10) What if I forgotten my password ?
You may reset it anytime. Use the forget password link to reset your password.
11) What if I forgotten my password and email address ?
Create a new email, and scan your IC or Company Registration Certificate.
Email the scanned document to email@example.com to request for a new password.
12) Can I add html tags such as bold, italic or underline in the website?
No. We do not support html tags and programming codes.
13) What are the billing plans?
There are no extra cost, no setup fees and no hidden charges.
Just pay USD 5 per month to keep the website alive.
14) Can I have an email account @MyOwnDomainName.com ?
Every website package comes with 1 free email account.
Note: This promotion is valid for a limited time only until further notice.
So, register today and claim your free email account.
15) Billed monthly or annually ?
Our billing is monthly.
16) Can I request a refund ?
If for any reason you are not completely satisfied with our products, email us within 30 days of your payment for a refund.
Note: Refund request is only valid for accounts older than 2 months.
The refund amount is USD 5.
Upon refund, your account is automatically canceled and terminated.
17) How do I cancel my account ?
Just send us an email. We will cancel your account within 24 hours.
18) Can I change domain name after it has been registered ?
No domain change allowed after it has been registered.
19) Do you offer free trial ?
Yes we offer instant free 60 days trial. No credit card needed. Just click on the register button and proceed.